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National Provider of Research Services

Delivering results that matter to destinations across the UK

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Research Services

TSE Research specialises in tourism, visitor attractions and events research. Our experience has led us to become a national provider of tourism research services. We work with destinations, local authorities, and visitor attractions across the UK, delivering in all aspects of research design, management, and reporting.

Drawing on years of experience with destinations and tourism businesses, we take pride in serving as partners and consultants rather than simply delivering reports. We work closely with our national clients to grasp their specific needs and provide customised recommendations to help them reach their objectives and succeed.

Our research processes are audited and accredited by the Market Research Society (Company Partner).

Get in touch with the TSE Research team to find out how we can provide the information you need to support your operation.

A selection of our clients

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We offer a specialist service for local authorities, regional and national public sector agencies looking for insights to feed into marketing, planning and development strategies, evidence to support funding bids and more.
Operating for over 20 years, we provide a full research and market intelligence service for tourism businesses utilising quantitative and qualitative methods which include traditional, online and mobile enabled methods.
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Our research experience covers:

- Tourism destinations 

- Visitor attractions

- Events & festivals 

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Our Experience

With experience in market research spanning two decades, TSE Research has firmly established itself as a high quality provider of research to a wide range of clients. Our research provides a sound basis for future marketing and business development by:

  • identifying the profile and origin of visitors/customers

  • examining their behaviour once at the attraction or destination

  • evaluating the effectiveness of marketing activity

  • assessing the quality of service and levels of customer satisfaction

  • testing reaction to new or proposed products, services or promotional materials

  • measuring awareness and perceptions

  • quantifying the economic impact of leisure and tourism in a local area 

We have a fully trained in-house research team that can provide:

  • visitor satisfaction surveys

  • tourism market/trends analysis

  • project evaluation

  • advertisement research

  • tourism economic impact studies - Cambridge Model 2

  • market segmentation analysis

  • destination/attraction benchmarking

  • product and service consultancy

  • private rental market analysis

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Our Services
Our Methods
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We employ a breadth of techniques and methods tailored to our client’s individual needs. These include:

  • face-to-face interviews 

  • email and web based online questionnaires

  • telephone interviews

  • design and analysis of self-completion

  • focus groups

  • desk-top research

  • product and service audits

Our Methods

If you are looking for the most up to date tourism data please click on the links below which will forward you the VisitBritain website with the latest statistics.

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Useful Statistics
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